Privacy Policy
Effective Date: May 14, 2025
We are committed to protecting your personal data. This notice explains what we collect, why, and how you can exercise your rights. Cookie preferences are recorded through our Consent Management Platform. See also our Cookies Policy.
1. Who We Are
The data controller is Christos Leonidas Kokotos, a sole proprietorship trading as “So Homely Digital Solutions”. Address: Evias 18, Alimos 17456, Greece. For privacy matters, contact info@sohomely.gr. VAT and GEMI registration details, as well as any Data Protection Officer (if appointed), will be added here once available.
2. What Data We Collect
Depending on your interaction we collect your name, email, phone, IP address, billing details, cookies and server logs.
3. Legal Basis for Processing
Processing is based on your consent, performance of a contract, compliance with legal obligations or our legitimate interest after balancing your rights.
4. Use of Data
We use data to respond to inquiries, manage projects, issue invoices, improve and secure our services, and perform marketing when you have consented. Non-essential cookies are placed only after your explicit consent via a banner offering Accept/Reject/Preferences options. See our Cookies Policy.
4. Use of Data
We use data to respond to inquiries, manage projects, issue invoices, improve and secure our services, and perform marketing when you have consented. Non-essential cookies are placed only after your explicit consent via a banner offering Accept/Reject/Preferences options. See our Cookies Policy.
Processing Overview
| Purpose | Data | Legal basis | Retention |
|---|---|---|---|
| Responding to inquiries | Name, email, IP | Legitimate interest/contract | 12 months |
| Issuing invoices | Billing details | Legal obligation/contract | As required by tax law |
| Newsletter/promotions | Consent | Until withdrawal | |
| Analytics | Cookie IDs, IP (anonymised) | Consent | According to CMP settings |
5. Children Under 15
We do not knowingly process data of children under 15 for information society services without parental consent. If we become aware that such data was collected without proper consent, we will delete it.
6. Data Sharing
We share data only with processors providing services such as hosting/backup, email, invoicing/accounting and, if chosen, analytics or marketing. Where a provider is outside the EEA, we ensure lawful transfer (e.g. SCCs or the EU-US DPF) with appropriate safeguards.
7. Data Security
We secure your data with TLS 1.3, encryption at rest, role-based access and regular security patches.
8. Your Rights
You may access, correct, erase or restrict your data, obtain a portable copy, object to processing, withdraw consent and request human review of automated decisions. Email us at info@sohomely.gr with your request and identification details. We respond within 1 month and may extend by up to 2 additional months when necessary, informing you within the first month.
9. How Long We Keep Your Data
Contact messages are stored for 12 months. Invoices and accounting records are kept for as long as required by tax law (at least ten years). Other data is deleted once the purpose of collection ends.
10. Changes to This Policy
We maintain an archive of past versions and will update this policy before launching new features.
11. Contact
Email info@sohomely.gr to exercise your rights. You may also lodge a complaint with the Hellenic Data Protection Authority: 1-3 Kifisias Ave., 115 23 Athens, tel. +30 210 6475600, email contact@dpa.gr, www.dpa.gr.